Welcome to Ndax™
Ndax™ (National Digital Asset Exchange) is one of Canada’s leading cryptocurrency platforms, enabling users to buy, sell, and trade digital assets securely. Whether you're new to the platform or setting up a new device, this guide walks you through everything you need to know to log in and stay secure.
1. What Is Ndax Login®?
The Ndax Login® system is your gateway to accessing your crypto portfolio on the Ndax platform. Logging in securely ensures you can manage your assets, deposit or withdraw funds, and monitor the market with confidence.
Access is available via the web platform and mobile app (iOS and Android).
2. Creating Your Ndax™ Account
Before you can log in, you’ll need to create an account:
- Go to the official website: www.ndax.io
- Click on “Sign Up” in the top-right corner.
- Fill in your details including name, email, and a secure password.
- Accept the terms and conditions.
- Verify your email address and complete KYC (Know Your Customer) verification.
Once your account is verified, you can proceed to log in from any supported device.
3. Logging Into Your Account
Follow these steps for a successful login experience:
- Visit https://ndax.io.
- Click “Login”.
- Enter your registered email and password.
- Complete 2-Factor Authentication (2FA) if enabled.
- Click “Submit”.
If you're using a new device, be sure to follow security prompts to authorize access.
4. Starting Up Your Device*
When using Ndax™ on a new device, ensure that your device is secure before logging in. Here's how to prepare:
- Update your OS and all apps (especially browsers and security software).
- Install antivirus protection and run a full scan.
- Use secure internet (avoid public Wi-Fi when possible).
- Enable biometric login (FaceID/Fingerprint) on mobile if supported.
After your device is prepared, you can safely log in using the steps provided above.
5. Device Authorization & 2FA
Ndax™ employs advanced security features including device authorization and 2-Factor Authentication (2FA). When logging in from a new device, you’ll be asked to confirm the login via email or your authenticator app.
To enable 2FA:
- Go to Settings > Security inside your Ndax account.
- Choose Enable 2FA.
- Scan the QR code using Google Authenticator or Authy.
- Enter the 6-digit code to verify.
6. Troubleshooting Login Issues
If you're having trouble logging in, try the following:
- Ensure you are on the correct website: ndax.io
- Clear your browser cache and cookies.
- Try logging in from another browser or device.
- Check if Ndax™ servers are operational via status page or social media.
- Reset your password using the “Forgot Password?” link if necessary.
7. Security Best Practices
Ndax™ recommends the following to keep your account and assets safe:
- Use a password manager to store strong, unique passwords.
- Enable 2FA at all times.
- Review login history periodically in your account settings.
- Don’t share credentials with anyone.
- Log out after each session, especially on shared devices.
8. Accessing the Ndax™ Mobile App
Download the official app to access your account on the go:
Once installed, log in using your Ndax credentials and complete 2FA if prompted.
9. Frequently Asked Questions
Q: What if I forgot my password?
Click the “Forgot Password?” link on the login page and follow the instructions to reset it.
Q: Can I use Ndax™ on multiple devices?
Yes, but each device must be authorized separately for security.
Q: Is Ndax™ safe?
Ndax™ uses bank-grade security, cold storage for crypto assets, and is regulated in Canada.